Candle Care

Each Hart Melts & Candles creation is thoughtfully hand-poured to bring warmth, calm and comfort into your home. With a little care, you can make that moment last — ensuring a clean, even burn and extending the life of your candle. Whether you’re lighting one for the first time or enjoying the final flicker, these simple steps will help you get the very best from your candle, safely and beautifully.

First Burn

Allow your candle to burn long enough for the wax to melt evenly across the entire surface. This helps prevent tunnelling and ensures your candle burns evenly every time you light it.

Trimming the Wick

Before each use, trim the wick to around ¼ inch (5mm). A shorter wick helps your candle burn cleanly and prevents excess soot or smoke.

Burn Time

For the best results, avoid burning your candle for more than 3–4 hours at a time. This keeps the wax and wick in balance, maintaining a steady, even flame.

Never Leave a Candle Unattended

Never leave a burning candle unattended or near anything that could catch fire. Always extinguish your candle before leaving the room, and allow it to cool completely before handling.

Safety First

Always place your candle on a heat-resistant surface, away from drafts and out of reach of children or pets.

After the Final Burn

Once your candle has fully burned, allow the wax to cool completely before handling. If you’re enjoying a candle from our Eva Hart Collection, gently remove and clean the crystal — a keepsake to remind you of calm, light and balance.

A little mindfulness makes all the difference. Treat each burn as a small ritual — a moment to slow down, breathe deeply and enjoy the gentle glow that fills your space. Every flame is a reminder of calm, connection and care — the heart of every Hart Melts & Candles creation.

Wax Melt Care

Our Hart Melts & Candles Wax Melts are hand-poured with care to fill your home with warmth and calm. With a few simple steps, you can make that experience last longer — ensuring a clean melt, a steady fragrance release, and a safe, soothing burn every time. Whether you’re enjoying your favourite scent for the first time or replacing it with something new, these tips will help you get the very best from your wax melts.

CHOOSE THE RIGHT BURNER

Always use your wax melts in an approved burner designed for this purpose. Avoid improvised containers or oil burners that may overheat or crack.

Do Not Add water

Wax melts are designed to release fragrance through heat alone. Adding water or other substances can affect performance and may cause splattering or damage.

Mind the melt pool

Allow the wax to melt fully to create an even fragrance throw. One melt is usually enough — overfilling can cause the wax to spill when melted.

Burn Time

Use a single unscented tealight for up to four hours at a time. Avoid leaving the burner lit for extended periods to prevent overheating.

safe placement

Place your burner on a heat-resistant surface, away from drafts, children, and pets. Never leave a lit burner unattended.

changing your wax

When the fragrance has faded, allow the wax to cool and solidify before removing it from the dish. Gently warm for a few seconds if needed to lift it out easily.

Each melt is a small reminder to slow down and savour the moment. As the fragrance gently unfolds, let it fill your home — and your mind — with calm. A little care and attention ensure every melt becomes part of a soothing ritual, made to bring warmth and balance to your day.

Diffuser Care

Our reed diffusers are crafted to offer effortless, long-lasting fragrance that gently fills your space throughout the day. With a little care, your diffuser will continue to release its beautiful aroma evenly and consistently. Follow these simple steps to make the most of your diffuser and enjoy its calming scent for weeks to come.

Placement matters

Position your diffuser in a well-ventilated area to allow the fragrance to circulate gently throughout your space.

flipping the reeds

Flip the reeds every one to two weeks to refresh the scent and maintain an even fragrance release.

Avoid Direct Sunlight & Heat

Keep your diffuser away from radiators, windowsills or strong sunlight — warmth can cause the oils to evaporate faster.

Surface Protection

Place your diffuser on a coaster or non-porous surface. Fragrance oils may damage polished, painted or wooden surfaces if spilled.

Handling with care

Wash your hands after flipping the reeds and avoid contact with eyes or skin. Always handle the bottle carefully to prevent spills.

Safety First

Keep your diffuser upright and out of reach of children and pets. For best results, replace the reeds and oil when the scent begins to fade.

Fragrance has the power to transform even the quietest corners of your home. With mindful care, your diffuser will continue to release its scent softly and steadily, creating an atmosphere of ease and comfort. A gentle reminder that calm can be constant — and beauty can be effortless.

Shop by collection

Candles
Honey & Tobacco Candle

Candles

Eva Hart Crystal Candles
Love Crystal Candle

Eva Hart Crystal Candles

Reed Diffusers
Rocksalt & Driftwood Diffuser

Reed Diffusers

Wax Melts
Cinnamon & Apple Wax Melt

Wax Melts

Oil Burners
Love Ceramic Oil Burner

Oil Burners