Whether you’re curious about our products, care instructions, or anything else, we’re here to make things simple.
Below you’ll find answers to some of our most common questions — but if you can’t find what you’re looking for, please don’t hesitate to get in touch. We’re always happy to help!
Are your candles and melts vegan and cruelty-free?
Yes — all of our products are made using vegan-friendly, cruelty-free ingredients. We never use animal-derived materials or test on animals, ensuring our candles are kind to both you and the planet.
What are your candles made from?
Our candles are hand-poured using a high-quality natural wax blend, carefully chosen for a clean, even burn. Each fragrance is selected for its depth, balance and ability to create a calm, welcoming atmosphere in your home.
How should I care for my candle to get the best burn?
We recommend allowing your candle to burn long enough for the wax to fully melt across the top on first use — this helps prevent tunnelling. Always trim the wick to around 5mm before lighting, and never leave your candle unattended or burning for more than four hours at a time.
We aim to ship all orders within 2-3 working days. You’ll receive an email confirmation once your order has been dispatched. All orders are shipped via Royal Mail.
Local collection is also available — simply select the collection option at checkout. Once your order is ready to be collected, we'll let you know by email.
Still have any questions?
Can’t find what you’re looking for? Drop us a message — we’re always happy to offer a little extra help or guidance.
The Eva Hart Collection was created to bring an extra touch of meaning and mindfulness to your space. Each candle in this range contains a small, hand-selected crystal, chosen for its calming energy and natural beauty. As the candle burns, the crystal becomes visible — a small reminder to pause, reflect and enjoy the moment.
Can I keep or reuse the crystal once the candle has finished?
Absolutely. Once your candle has fully burned, simply allow the wax to cool and gently remove the crystal. You can rinse it with warm, soapy water and keep it as a decorative keepsake, or carry it with you as a symbol of calm and positive energy.